Laboratory & Process Instrumentation Services

Reliable, accurate, and properly functioning instrumentation is the lifeblood of an effective pharmaceutical, medical device, or compounding laboratory. Infinity Laboratories provides comprehensive services to meet your laboratory’s needs, from instrument setup, ongoing maintenance, repair, calibration, documentation, and asset management to support regulatory compliance and efficient operations.

Instrument Qualification, Maintenance & Repair Services

Infinity provides multi-vendor service and support to manage your lab’s instrumentation from installation to repair.

Instrument Qualifications

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Installation Qualification (IQ)

Documents and verifies instrument delivery and installation according to the manufacturer’s specifications.

Operational Qualification (OQ)

Documented verification that the instrument operates as intended. Specifically, OQ verifies that the instrument’s performance meets the manufacturer’s operational specifications.

Performance Qualification (PQ)

Also known as instrument performance verification (IPV), confirms the accuracy and precision of the instrument and that it is performing effectively and reproducibly within manufacture-defined performance specifications.


Most often performed annually after initial qualifications, requalification confirms that the instrument continues to operate as specified by the manufacturer.

Maintenance Qualification

Documents protocols after instrument repair, further supporting compliance programs.

Preventative Maintenance

Preventative maintenance is essential for your lab’s efficient operation, avoiding downtime, and providing quality and compliance program support.

Each preventative maintenance visit includes:

  • Execution of instrument-specific preventive maintenance checklist.
  • Replacement of common wear and tear parts with high-quality parts that meet instrument manufacturers’ specifications.
  • Comprehensive performance and specifications testing.
  • Thorough instrument cleaning.

Repair Services

Our factory-trained field service engineers quickly troubleshoot and repair your instrument, ensuring minimal downtime.

Instrument Calibration

Precise instrument calibration ensures assays’ reliability, data accuracy, product safety, and regulatory compliance. Infinity calibrates a cross-section laboratory and process instruments, including:

  • A/D Converters
  • Balances
  • Centrifuges
  • Chart recorders
  • Digital indicator/controllers
  • Dissolution apparatus
  • Enamel raters
  • Fluorescence detectors
  • Gage sets
  • Gas chromatographs
  • GC/LC mass spectrometers
  • Hardness/thickness testers
  • HPLC & UPLC systems
  • Laboratory weights
  • Light scattering detectors
  • Melting point apparatus
  • Micrometers/calipers
  • Moisture/solids analyzers
  • Ovens
  • Pipettes
  • pH/conductivity meters
  • Pressure gauges
  • Refractive index detectors
  • RPM meters
  • Spectrophotometers
  • Tachometer
  • Temperature/humidity chambers
  • Thermometers
  • Timers
  • Titrators
  • Torque/force meters
  • Transmitters/transducers
  • Turbidity meters
  • Viscometers
  • Water Baths

Metrology Services

Effective metrology is the heart of any robust instrument-management program. Our in-depth knowledge, experience, and ability to customize our services allow you to focus on your core business.

Documentation control – set up and maintain GMP compliance documents in a manner that supports FDA and quality assurance audits.

Written protocols & SOPs – exceptional documentation control starts with a well-written instrument test protocol. Infinity provides this expert service by supplying our own protocols or assisting your company in creating new ones.

Instrument scheduling & tracking – utilize calibration management software to record qualification, calibration, preventative maintenance, and instrument repair events.

On-site support – in many cases, Infinity can provide on-site administrative support.

Asset Management

Asset management has become the standard method of controlling instrument inventory. Well-constructed laboratory instrument asset management provides critical information to make cost-saving decisions, including:

Capital cost reduction – metrology data and effective equipment management provide essential information like instrument age, repair history, department location, and usage to make decisions such as instrument inclusion, activation, replacement, and location.

Reduce administrative costs – Infinity can schedule, track, and compile your company’s instrument data so you can focus your resources on more important matters.

Rapid decision making – accurate record keeping provides insight into the availability of surplus or dormant instruments arming laboratory management, purchasing, and accounting departments with valuable information.

On-site support – in many cases, Infinity can provide on-site administrative support.

Get in Touch

Want to learn more about our laboratory and process instrumentation services? Connect with one of our team members today.